FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Nov 11, 20256,319
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025136,829
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,969
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 12, 20255,142
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,264
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Oct 31, 202519,402
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20255,423
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Nov 5, 2025890
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 12, 202599,400
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Oct 15, 20253,627
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Oct 15, 20252,453
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 13, 202516,678
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Nov 6, 202512,339
OKX wallet FAQ
Published on Aug 24, 2023Updated on Sep 12, 20252,821
How do I verify my identity with Singpass?
Published on Sep 13, 2024Updated on Oct 15, 20252

Showing 1-15 of 16 articles