FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Nov 17, 20256,323
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025137,158
OKX Beginner's Guide
Published on Aug 22, 2025Updated on Nov 17, 20253
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Nov 17, 20251,597
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,996
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,159
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,308
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Nov 17, 202519,432
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20255,427
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Nov 5, 2025892
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 17, 202599,454
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,631
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Oct 15, 20252,467
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 17, 202516,708
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Nov 17, 202512,371

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