Why can't I withdraw my rewards?

Some campaigns place a hold on rewards for a set period before they're available to withdraw. Hold periods vary by campaign, so always refer to the campaign page and its terms and conditions for the exact details.

To check the hold status of your rewards:

• Go to My rewards

• Select On hold

• Find the reward you want to check — the remaining hold time is shown next to each item

  

  OKX My rewards page with On hold status and reward details

Note: rewards listed under Earned are already available to withdraw.

If you need further help, reach out to OKX Assistant.