FAQ
Account management and security
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Apr 17, 2026594
- How do I change my login password?Published on Aug 22, 2023Updated on May 15, 202619,686
- I haven't received the verification codePublished on Aug 16, 2023Updated on May 22, 202633,122
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on May 22, 202613,302
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on May 21, 20264,297
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Feb 9, 20262,137
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Apr 24, 20264,801
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on May 22, 20261,739
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Feb 12, 2026301